FREQUENTLY ASKED QUESTIONS

Where can I find pricing for your rentals?

Pricing is available under the BOOK ONLINE link. Simply select a rental duration, pickup date, and start time. Pricing and return date/time will automatically populate for all rentals for the specified duration.
Where can I find more information?

You are here! Our website is the resource for virtually everything you’ll need to know about us. We cannot guarantee the accuracy of any information produced by others on the web. Follow us on Facebook and Instagram for additional updates and information. Still have questions? Contact us!
Do you offer discounts?

We do not offer discounts. What we do offer is straightforward, reasonable pricing that does not fluctuate with the of day of the week or time of the year.
Are helmets included and required?

We provide helmets with all rentals. We have all sizes of helmet from toddler through adult. Our helmets are cleaned and sanitized after each use. Helmets are required with e-bike rentals and recommended with other rentals. You are welcome to bring your own helmet.
Are there bike trails nearby?

Yes! We are located just off the Paul Bunyan State Trail and Gull Lake Trail in downtown Nisswa. You will ride right out our front door. Click here to find more information about our local trails.
Do I need a PayPal account to make reservations online?

No. PayPal is simply the service provider. You will be re-directed to PayPal during the checkout process. You can checkout without having a PayPal account by selecting the “Pay with Credit/Debit Card” option.
Do I need to make a reservation?

Reservations are encouraged. We cannot guarantee availability without a reservation. When you make reservations, your rentals will be ready and waiting for you at the reservation start time.
What is a surrey bike?

A surrey bike is a multi-rider pedal bike with 4 wheels, a steering wheel, and covered top. Our surrey rentals are available in two sizes with either two or four sets of pedals. Both sizes feature a child carrier with a seat belt that will hold two small children.
Is there a minimum height requirement to pedal a surrey bike?

We recommend a minimum height of approximately 5’2”. The seat height and position are not adjustable. We do provide petal extension blocks for those who want or need a bit more reach on the pedals.
How many people will a single bench surrey bike hold and what is the weight capacity?

The single bench surrey accommodates two pedaling riders and a third rider in middle as well as a two-seat child carrier. The bench has a 650 lbs. weight capacity and the child carrier has a 100 lbs. weight capacity for a total of 750 lbs.
How many people will a double bench surrey bike hold and what is the weight capacity?

The double bench surrey accommodates four pedaling riders and two riders in middle as well as a two-seat child carrier. Each bench has a 650 lbs. weight capacity and the child carrier has a 100 lbs. weight capacity for a total of 1,400 lbs.
What tips do you have for getting the most out of our surrey experience?

Our surrey bikes feature an industry exclusive Easy 7-Speed Gearing Package. All pedaling riders should be pedaling in the same gear for it to work effectively. Team work is important. In much the same way a crew rowing team rows in unison or tandem bike riders pedal in the same cadence, surrey bike riders should be pedaling in unison and in the same cadence for it to work efficiently.
We’ve never been on e-bikes before. Do you show us how they work?

We go through all operations of the e-bikes with you. You won’t leave without knowing how they work and your questions answered. Even if you’ve used an e-bike before, they all work just a little different.
Are e-bikes easy to learn how to use?

If you can ride a bicycle you won’t have any trouble riding an e-bike. There is learning curve if you haven’t been on a bicycle in some time, but we are here to help. Our rental bikes feature user friendly controls and full color LCD displays that you’ll easily grasp once we explain them.
Is there a minimum age requirement to rent an e-bike?

Minnesota State Law requires anyone riding an e-bike to be at least 15 years old. Our shop policy is that riders must be at least 16 years old.
What are the height range requirements and weight restrictions to rent an e-bike?

Our e-bikes have a recommended rider height of at least 5’2”. They will fit a rider up to 6’10”. Our e-bikes have a 380 lbs. max combined weight limit (rider, bicycle, and any cargo).
What size bike is right for a child?

We offer 16-inch, 20-inch, and 24-inch youth bicycles for rent. The table below will help you select the best size bike for your child.
What size bike is right for an adult?

We offer Small, Medium and Large adult bicycles for rent. We use true inseam for best sizing, which is your inseam with shoes off. The table below will help you select the best size bike for an adult. All adult sizes have a 275 lbs. max combined weight limit (rider, bicycle, and any cargo)
Can I rent a bike trailer to pull behind my own bike?

You need to have a Burley hitch (12.2mm) mounted to your bike in order to pull our bike trailers. We do not supply Burley hitches. We have hitches on our small, medium, and large adult bikes as well as e-bikes. We carry Burley hitches for purchase.
What is the age, height, and weight restrictions for your bike trailers?

The minimum age is 12-months when using the trailer for biking and 6-months when using the trailer for strolling. The maximum standing height of the child is 41.25” and the maximum weight of the child is 40 lbs. Each trailer has two seatbelts with a maximum weight of 100 lbs. (one or two children + cargo).
Do you allow dogs in your bike trailers?

We have one trailer designated specifically for dogs. The maximum weight of the dog 40 lbs. Know your dogs’ level of comfort with riding in a bike trailer.